West Techs Chill Water Specialist is a commercial and industrial HVAC company specializing in chillers, boilers, cooling towers, air conditioning service, industrial coating, and rental chiller solutions.

We are a service‑driven organization that differentiates itself through technical excellence, accountability, and teamwork. We're selective about who joins our team because our reputation is built on doing things right - for our customers and for each other.

Compensation

💰 Salary + Commission
(Competitive structure based on experience and performance)

Schedule

• Monday–Friday, 8:00 AM – 5:00 PM
• Some evenings and weekends as required to support customer needs

Position Overview

The Account Manager is responsible for building and maintaining strong relationships with existing and prospective commercial customers. This role manages the full sales cycle - from opportunity identification through proposal, negotiation, and fulfillment - while ensuring sales are competitive, profitable, and aligned with company capabilities.

Reports To

Sales Manager

Primary Responsibilities

• Develop and maintain long‑term relationships with commercial customers
• Identify customer needs and uncover service, repair, retrofit, and project opportunities
• Convert leads into qualified opportunities
• Develop account plans to grow key customer relationships
• Provide consultative solutions focused on performance, reliability, and long‑term value
• Conduct facility walk‑throughs and collect preliminary information
• Develop, evaluate, and present solution options to customers
• Prepare service repair quotes, including time & material and fixed‑price proposals
• Assist project estimations by integrating:
  • Equipment
  • Controls
  • Subcontractors
  • Internal services
• Prepare and finalize proposals and enter data into company systems
• Determine proposal pricing and selling strategy
• Present, negotiate, and finalize contracts and scopes of work
• Follow up with key customer personnel throughout the sales process
• Secure service contract renewals
• Prepare account business reports and monthly sales forecasts
• Maintain an acceptable rate of business acquisition
• Coordinate project transitions to the project management team
• Assist in resolving scope deviations
• Support customers by addressing technical questions and concerns
• Maintain flexibility to work outside normal business hours when required

Required Qualifications

• 2–5 years of sales experience (preferred but not required)
• HVAC or mechanical industry knowledge preferred but not required
• Strong computer proficiency
• Ability to manage multiple opportunities simultaneously
• Highly organized with strong time and activity management skills
• Professional communication and relationship‑building skills
• Ability to work independently and take ownership of results
• Valid driver's license

Why Work at West Techs

• Established commercial and industrial customer base
• Ability to sell high‑value, solution‑driven work
• Strong operational support from service and project teams
• Team‑focused culture with high accountability
• Opportunity for long‑term growth and earning potential